PART 1: MANAGEMENT THEORY
SECTION 1: INTRODUCTION
1. Management: an introduction
SECTION 2: CLASSICAL THEORIES OF MANAGEMENT
2. The Search for Principles of Management
3. Bureaucracy
Skill Sheet 1 – Efficiency and Bureaucracy
SECTION 3: HUMAN RELATIONS AND SOCIAL PSYCHOLOGICAL THEORIES
4. Motivation: “What” motivates people
5. Motivation: How motivation occurs
Skill Sheet 2 – Motivation: “What” and “How”
SECTION 4: THEORIES OF LEADERSHIP AND GROUP BEHAVIOUR
6. Leadership: Theory and practice
7. Groups and Teams
Skill Sheet 3 – Working in Groups
SECTION 5: SYSTEMS AND CONTINGENCY APPROACHES TO MANAGEMENT THEORY
8. Organizations as Systems
9. Contingency Approaches to Management
Skill Sheet 4 – Organizational Mix (Structure)
SECTION 6: CONTEMPORARY APPROACHES TO MANAGEMENT THEORY
10. Value-driven Responsive Organizations
11. Managing the Supply Chain
Skills Sheet 5 – SCM and Processes Modelling
PART 2: MANAGEMENT IN PRACTICE
SECTION 7: THE CONTEXT OF MANAGEMENT
12. The Business Environment
13. Organizations
14. Organizational Culture
15. Diversity
Skill Sheet 6 – Analyzing the Environment
SECTION 8: STRATEGIC MANAGEMENT
16. Decision-making in Organizations
17. Strategic Aspects of Management
18. Strategy in Practice
19. Managing Strategy
Skill Sheet 7 – Managing Strategy
SECTION 9: ORGANIZING FOR MANAGEMENT
20. Organizing for Management
21. Organizing Work
22. Organizing for Innovation
23. Organizing for Engagement
24. Re-organizing
25. Organizing Communications
26. Organizing Yourself
Skill Sheet 8 – Organizing for Management
SECTION 10: CONTROL IN MANAGEMENT
27. Organizational Control
28. Managing Quality
29. Managing Risk
Skill Sheet 9 – Control in Management
PART 3: FUNCTIONAL MANAGEMENT – MARKETING, PRODUCTION (OPS), HRM AND FINANCIAL AND IS/IT
SECTION 11: MARKETING MANAGEMENT
30. Marketing Fundamentals
31. The Marketing Mix – Product and price
32. The Marketing Mix – Distribution
33. The Marketing Mix – Promotion
34. Customer-oriented Marketing Approaches
Skill Sheet 10 – Marketing Management
SECTION 12: OPERATIONS MANAGEMENT
35. Managing the Procurement Function
36. Managing the Logistics Function
37. Managing the Operations Function: Production
38. Operations Technology
Skill Sheet 11 – Operations Management
SECTION 13: HR
39. Human Resource Management
40. Resourcing: Recruitment, selection and appointment
41. Performance Management and HR Development
42. The Employment Relationship
43. International HRM
Skill Sheet 12 – HRM
SECTION 14: FINANCIAL ASPECTS OF MANAGEMENT
44. Financial and Management Accounting
45. Budget Process, Pricing and Capital Investment Decisions
Skill Sheet 13 – Financial Management
SECTION 15: INFORMATION RESOURCE MANAGEMENT
46. The Role of IT and BIS: Enabling strategy and work
47. Managing Information Resources
Skill Sheet 14 – Information Resource Management
PART 4: GLOBAL MANAGEMENT
SECTION 16: GLOBAL MANAGEMENT
48. Leading Globally
49. Managing Globally
