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See Most Recent Edition

Crisis Intervention Strategies, 8th Edition

Richard K. James, Burl E. Gilliland

  • Copyright 2017
  • {{checkPublicationMessage('Published', '2020-06-17T00:00:00+0000')}}
Starting At £45.00 See pricing and ISBN options
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Crisis Intervention Strategies 8th Edition by Richard K. James/Burl E. Gilliland
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Overview

Based on the authors' extensive experience in crisis intervention and teaching crisis intervention courses, this authoritative text presents the latest skills and techniques for handling crisis situations. CRISIS INTERVENTION STRATEGIES, 8th Edition features the authors' task model, which illustrates and elucidates the process of dealing with people in crisis. Using this model, the authors build specific strategies for handling a myriad of different crisis situations, accompanied in many cases with dialogue that a practitioner might use when working with the individual in crisis. Two new chapters systematically illuminate the topics of families in crisis and legal and ethical issues in crisis intervention. New videos in MindTap (available with the text) correlate with the text and demonstrate crisis intervention techniques for students who must not only understand the theoretical underpinnings of crisis intervention theories, but also apply them in crisis situations.

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Meet the Authors

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Richard K. James

Richard "Dick" James is a retired professor emeritus Crader Professor of Counseling at the University of Memphis. He was formerly a junior high school counselor and Title III Innovative Education program director in Mattoon, Illinois. He is a licensed psychologist and licensed professional counselor health service provider and supervisor in Tennessee. He is also a National Certified Counselor and Nationally Certified School Counselor. He trains police officers for crisis intervention with the mentally ill and has provided advanced crisis intervention training for U.S. Border Patrol Peer support teams and consults on crisis intervention planning and techniques with schools, agencies, prisons and businesses.

Burl E. Gilliland

Burl Gilliland was a twice Distinguished Professor Emeritus who taught in the Department of Counseling, Educational Psychology, and Research at the University of Memphis. He was instrumental in founding the Ph.D. Program in Counseling Psychology in Memphis and served as the program director for more than a dozen years. He was a recipient of the Martin Luther King, Jr. Human Rights Award for his work in race relations and human relations. He was a licensed psychologist, licensed professional counselor, and licensed school counselor. He was also a retired Captain in the U. S. Naval Reserve, having seen service in World War II and combat duty in the Korean War. He served in extensive consultative capacities with a variety of agencies, police departments, and medical and educational institutions, including service for 18 years as school psychologist for the Milan, Tennessee School District. He was active in both APA and ACA.

What's New

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  • A new Chapter 15, "Legal and Ethical Issues in Crisis Intervention," serves as a helpful guide to working with typical knotty problems faced by crisis workers in different venues. The authors include four classic examples of environments and issues where crisis occurs (e.g., potential sexual abuse at a disaster shelter) and analyze the ethical, legal, moral, and political ramifications of each.
  • A new Chapter 11, "The Family in Crisis," discusses the topic in a systematic manner. This chapter, as well as Chapter 17, "Disaster Response," introduces the role of spirituality and religion in crises.
  • Mindfulness, a new and emerging treatment technique in crisis intervention, is introduced in Chapter 9, "Sexual Assault."
  • The previous edition's chapters on substance abuse and crisis/hostage negotiation are updated and available online in MindTap®.
  • The new MindTap® for Crisis Intervention Strategies, is an online learning platform offering customizable content, course analytics, an e-reader, and an applied learning experience -- all delivered within your current learning management system. With its rich array of media assets -- all tagged by learning objective and Bloom's Taxonomy level -- MindTap engages students, guides them toward mastery of basic concepts, and advances their critical thinking abilities.

Features

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  • A task model gives students and practitioners a systematic way of dealing with people in crisis: Defining the Problem, Ensuring Client Safety, Providing Support, Examining Alternatives, Making Plans, and Obtaining Commitment.
  • The scenarios in each chapter are designed to put the student in a seat beside the crisis workers as they handle clients. They also discuss why and what the workers are doing. Cases with transcripts of dialogue help illustrate the techniques described and let students "see" the conversations crisis workers might have in dealing with a client in crisis.
  • A unique triage assessment technique provides students with tools for assessing the severity of the client crisis.
  • "Focus on the Crisis Worker" sections present techniques that can keep crisis workers from psychological, physical, ethical, and legal harm.
  • Classroom exercises and learning activities, derived from real-life cases, enable students to practice their skills and "try on" the role of crisis interventionist in the safety of the classroom.
  • A multicultural emphasis highlights how crisis and culture interact, including how SAFETY social locations (stability, affect, friction, environment, temperament, and yearning) apply to the work of crisis intervention when dealing with people from diverse backgrounds.

Table of Contents

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Part I: BASIC TRAINING: CRISIS INTERVENTION THEORY AND APPLICATION.
1. Approaching Crisis Intervention.
2. Culturally Effective Helping.
3. The Intervention and Assessment Models.
4. Tools of the Trade.
5. Crisis Case Handling.
6. Telephone and Online Crisis Counseling.
Part II: HANDLING SPECIFIC CRISES: GOING INTO THE TRENCHES.
7. Posttraumatic Stress Disorder.
8. Crisis of Lethality.
9. Sexual Assault.
10. Partner Violence.
11. The Family in Crisis.
12. Personal Loss: Bereavement and Grief.
13. Crisis in Schools.
Part III: ON THE HOMEFRONT: CRISIS IN THE HUMAN SERVICES WORKPLACE.
14. Violent Behavior in Institutions.
15. Legal and Ethical Issues in Crisis Intervention.
16. Human Service Workers in Crisis: Burnout, Vicarious Traumatization, and Compassion Fatigue.
17. Disaster Response.
18. Chemical Dependency: The Crisis of Addiction (Online in MindTap).
19. Crisis/Hostage Negotiation (Online in MindTap).

Compare Buying Options

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MindTap Options

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MindTap
Each MindTap product offers the full, mobile-ready textbook combined with superior and proven learning tools at one affordable price. Students who purchase digital access can add a print option at any time when a print option is available for their course.

This Cengage solution can be seamlessly integrated into most Learning Management Systems (Blackboard, Brightspace by D2L, Canvas, Moodle, and more) but does require a different ISBN for access codes. Please work with your Cengage Learning Consultant to ensure the proper course set up and ordering information. For additional information, please visit the LMS Integration site.

Standalone Digital Access — Ultimate Value

Recommended and most popular

  • ISBN-10: 1337018953
  • ISBN-13: 9781337018951
  • RETAIL £45.00
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Textbook Only Options

Traditional eBook and Print Options

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  • ISBN-10: 0357690672
  • ISBN-13: 9780357690673
  • RETAIL £53.00

  • ISBN-10: 0357670655
  • ISBN-13: 9780357670651
  • RETAIL £70.99
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Supplements

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Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.

FOR STUDENTS

International MindTap Counseling Instant Access for James/Gilliland’s Crisis Intervention Strategies

ISBN: 9781337018951
International MindTap Counseling for James/Gilliland’s Crisis Intervention Strategies, 8th Edition, is the digital learning solution that helps instructors engage and transform today's students into critical thinkers. Through paths of dynamic assignments and applications that you can personalize, real-time course analytics, and an accessible reader, MindTap helps you turn cookie cutter into cutting edge, apathy into engagement, and memorizers into higher-level thinkers.