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Effective Human Relations: Interpersonal And Organizational Applications, 13th Edition

Barry L. Reece, Monique Reece

  • Copyright 2017
  • {{checkPublicationMessage('Published', '2016-01-04T00:00:00+0000')}}
Starting At £45.00 See pricing and ISBN options
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Effective Human Relations: Interpersonal And Organizational Applications 13th Edition by Barry L. Reece/Monique Reece
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Overview

As one of the most practical and applied texts available, EFFECTIVE HUMAN RELATIONS incorporates hundreds of examples of real human relations issues and practices in successful companies. The authors continue to build on the latest workforce developments, global trends, and communication technologies that influence human relations. Self-assessments and self-development opportunities throughout the book teach students to assume responsibility for improving their personal skills and competencies. This comprehensive 13th edition addresses topics of emerging importance, with expanded coverage of generational differences and changing issues women and men face in the workplace. The text explores goal-setting, the root causes of negative attitudes, the importance of ""personal branding"" and social media in the job market, emotional intelligence, happiness and positive psychology, and the most vital elements organizations need today to create a dynamic and thriving company culture.

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Meet the Authors

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Barry L. Reece

Barry L. Reece is professor emeritus at Virginia Polytechnic Institute and State University. Prior to this, he was on the faculty at the University of Northern Iowa. He received his Doctor of Education degree from the University of Nebraska. Dr. Reece has been actively involved in teaching, research, consulting and designing training programs throughout his career. He has conducted more than 500 workshops and seminars devoted to leadership, human relations, communications, sales, customer service and small business operations. He received the Excellence in Teaching Award for classroom teaching at Virginia Tech and the Trainer of the Year Award presented by the Valleys of Virginia Chapter of the American Society for Training and Development. Dr. Reece has contributed to numerous journals and is author or co-author of several college textbooks that have been through more than 40 editions. He has served as a consultant to Lowe's Companies, Inc., Wachovia Corporation, WLR Foods, Kinney Shoe Corporation, and numerous other profit and not-for-profit organizations.

Monique Reece

Monique Reece has taught executive MBA (EMBA) classes at the Institute for Leadership and Organizational Performance at the University of Denver. She has also served as a faculty member in the executive education program at the Daniels College of Business, University of Denver, and as a member of the online faculty in the EMBA program for Colorado State University. In addition to teaching, Monique has executive management experience working with Fortune 500 companies and fast-growing entrepreneurial businesses. She founded MarketSmarter, a consulting and training firm that helped organizations develop growth strategies and improve organizational culture, employee engagement and customer loyalty. Monique also created a program that has taught hundreds of CEOs, marketers, sales professionals and entrepreneurs how to develop growth strategies and marketing plans. She most recently served as Chief Learning Officer for ServiceSource. Prior to this she was the executive vice president at Jones Knowledge (a division of Jones International University), and served as director in various areas at Avaya, including global market development, leadership and organizational effectiveness, and corporate planning. Monique is the co-author of two previous editions of this book, EFFECTIVE HUMAN RELATIONS; author of Real-Time Marketing for Business Growth: How to Use Social Media, Measure Marketing and Create a Culture of Execution; coauthor of Market Smarter, Not Harder; and a former columnist for The Denver Business Journal and for WOBI.com. She has also served on several boards.

What's New

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  • End-of-chapter materials have been dramatically expanded and enhanced to provide even more great resources to help you master key concepts, develop skills, and build self-knowledge.
  • Content has been thoroughly revised and updated with the latest thinking, theories, and data on many of the most important topics of our times: cultural intelligence, communication technologies, communication skills, self-esteem, conscious living, work-life balance, strengths and talents, and moral and ethical choices.
  • Providing real-life examples of human relations in the workplace, this edition incorporates dozens of new examples from large companies such as PricewaterhouseCooper, Cisco Systems, Microsoft, and Zappos. You'll also learn about smaller yet equally interesting companies, including The Container Store, Borrego Solar Systems, Stew Leonard's Markets, the New Belgium Brewing Company, and Joie de Vivre Boutiques.

Features

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  • Try Your Hand activities encourage in-depth practice and thinking.
  • You Play the Role scenarios and engaging role-play exercises provide hands-on experience for students to practice the concepts learned in the chapter.
  • Human Relations in Action features emphasize "how-to" tips and practical, memorable examples from today's real organizations and businesses.
  • How-To features provide straightforward steps that guide students in mastering concepts and building skills to enhance their careers.
  • This text establishes seven major themes of effective human relations: communication, self-awareness, self-acceptance, motivation, trust, self-disclosure, and conflict resolution.

Table of Contents

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Part I: HUMAN RELATIONS: THE KEY TO PERSONAL GROWTH AND CAREER SUCCESS.
1. Introduction to Human Relations.
2. Improving Personal and Organizational Communications.
Part II: CAREER SUCCESS BEGINS WITH KNOWING YOURSELF.
3. Understanding Your Communication Style.
4. Building High Self-Esteem.
5. Personal Values Influence Ethical Choices.
6. Attitudes Can Shape Your Life.
7. Motivating Yourself and Others.
Part III: PERSONAL STRATEGIES FOR IMPROVING HUMAN RELATIONS.
8. Improving Interpersonal Relations with Constructive Self-Disclosure.
9. Achieving Emotional Balance in a Chaotic World.
10. Building Stronger Relationships with Positive Energy.
11. Developing a Professional Presence.
Part IV: IF WE ALL WORK TOGETHER.
12. Team Building; A Leadership Strategy.
13. Resolving Conflict and Dealing with Difficult People.
Part V: SPECIAL CHALLENGES IN HUMAN RELATIONS.
14. Responding to Personal and Work-Related Stress.
15. Valuing Work Force Diversity and Inclusion.
16. The Changing Roles of Men and Women.
Part VI: YOU CAN PLAN FOR SUCCESS.
17. A Life Plan for Effective Human Relations.

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Each MindTap product offers the full, mobile-ready textbook combined with superior and proven learning tools at one affordable price. Students who purchase digital access can add a print option at any time when a print option is available for their course.

This Cengage solution can be seamlessly integrated into most Learning Management Systems (Blackboard, Brightspace by D2L, Canvas, Moodle, and more) but does require a different ISBN for access codes. Please work with your Cengage Learning Consultant to ensure the proper course set up and ordering information. For additional information, please visit the LMS Integration site.

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  • ISBN-10: 1337019666
  • ISBN-13: 9781337019668
  • RETAIL £45.00
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Traditional eBook and Print Options

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  • ISBN-10: 035768835X
  • ISBN-13: 9780357688359
  • RETAIL £53.00

  • ISBN-10: 1305576160
  • ISBN-13: 9781305576162
  • RETAIL £76.99
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Supplements

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Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.

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International MindTap Management Instant Access for Reece/Reece's Effective Human Relations: Interpersonal And Organizational Applications

ISBN: 9781337019668
International MindTap Management for Reece/Reece's Effective Human Relations: Interpersonal And Organizational Applications, 13th Edition, is the digital learning solution that helps instructors engage and transform today's students into critical thinkers. Through paths of dynamic assignments and applications that you can personalize, real-time course analytics, and an accessible reader, MindTap helps you turn cookie cutter into cutting edge, apathy into engagement, and memorizers into higher-level thinkers. As an instructor using MindTap you have at your fingertips the right content and unique set of tools curated specifically for your course, all in an interface designed to improve workflow and save time when planning lessons and course structure. The control to build and personalize your course is all yours', focusing on the most relevant material while also lowering costs for your students. Stay connected and informed in your course through real time student tracking that provides the opportunity to adjust the course as needed based on analytics of interactivity in the course. All online text media materials accessible through this access code are available in EMEA, Latin America, Asia, and India only.