Preface.
Introduction.
PART I: AN INTRODUCTION TO MANAGEMENT NVQS.
1. What is a Management NVQ?
2. People Involved in Your NVQ.
3. Building Your NVQ Portfolio.
PART II: UNIT INTERPRETATIONS AND HOW TO USE THEM.
4. Unit A2 - Manage Activities to Meet Requirements.
5. Unit A4 - Contribute to Improvements at Work.
6. Unit C2 - Develop Your Own Resources.
7. Unit C6 - Develop Productive Working Relationships.
8. Unit D4 - Provide Information to Support Decision Making.
9. Unit B2 - Manage the Use of Physical Resources.
10. Unit B3 - Manage the Use Financial Resources.
Glossary.
Bibliography.
Appendices.