Request for consultation

Thanks for your request. You’ll soon be chatting with a consultant to get the answers you need.
Your form is submitting...
{{formPostErrorMessage.message}} [{{formPostErrorMessage.code}}]
Email Address is required. 'Email Address' must contain at least 0 characters 'Email Address' cannot exceed 0 characters Please enter a valid Email Address
First Name is required. 'First Name' must contain at least 0 characters 'First Name' cannot exceed 0 characters Please enter a valid First Name
Last Name is required. 'Last Name' must contain at least 0 characters 'Last Name' cannot exceed 0 characters Please enter a valid Last Name
Institution is required.
Discipline is required.
Country is required. 'Country' must contain at least 0 characters 'Country' cannot exceed 0 characters Please enter a valid Country
Cengage, at your service! How can we best meet your needs? is required.
Why are you contacting us today? is required. 'Why are you contacting us today?' must contain at least 0 characters 'Why are you contacting us today?' cannot exceed 0 characters Please enter a valid Why are you contacting us today?

Human Resource Management for Hospitality Services, 1st Edition

Alistair Goldsmith, Dennis Nickson, Donald Sloan, Roy C. Wood

  • {{checkPublicationMessage('Published', '1997-05-29T00:00:00+0000')}}
Starting At £62.99 See pricing and ISBN options
Human Resource Management for Hospitality Services 1st Edition by Alistair Goldsmith/Dennis Nickson/Donald Sloan/Roy C. Wood

Overview

Human Resource Management for Hospitality Services gives a comprehensive, yet concise overview of the range of human resource issues in the hospitality industry. Its mix of analysis, case studies, and prescription develops a sound understanding of why human resource management is particularly important in hospitality organizations. The book focuses on standard human resource management subject areas to examine how hospitality organizations can attract, develop and maintain an effective workplace. It also includes a successful fusion of theoretical debates and practical concerns in the industry.

Alistair Goldsmith

Goldsmith - The Scottish Hotel School - University of Strathclyde.

Dennis Nickson

The Scottish Hotel School - University of Strathclyde.

Donald Sloan

The Scottish Hotel School - University of Strathclyde.

Roy C. Wood

Roy Wood is Professor at the Scottish Hotel School, Strathclyde University. He is the author of four books and many academic articles.
1. What is human resource management?
2. Principles of recruitment and selection.
3. Equal opportunities.
4. Training and development.
5. Welfare.
6. Health and safety.
7. Employee involvement.
8. Performance appraisal and productivity.
9. Rewards, motivation and pay administration.
10. Discipline, grievances and termination.
11. Personnel administration.

Textbook Only Options

Traditional eBook and Print Options

{{collapseContainerClosed['detail_0'] ? 'Show More' : 'Show Less'}}

  • ISBN-10: 1861520956
  • ISBN-13: 9781861520951
  • RETAIL £62.99