Part 1: An introduction to management consultancy
Chapter 1: Management consultancy: The context of the industry
Chapter 2: Benefits and critiques of consultancy
Chapter 3: Different types of consultancy
Part 2: How consulting works
Chapter 4: Models, theories and approaches of consultancy
Chapter 5: The client–consultant relationship
Chapter 6: Client engagement
Chapter 7: Consulting in the internal and external environment
Part 3: Performance and management
Chapter 8: Project management
Chapter 9: Programme management, power and politics
Chapter 10: Types of consultancy projects
Part 4: Individual consultancy skills
Chapter 11: Research techniques
Chapter 12: Working and problem solving in a team
Chapter 13: Personal effectiveness in consultancy
Part 5: Professional development
Chapter 14: Mastering competencies and developing competence
Chapter 15: Professionalism and ethics
Chapter 16: The Future of the Industry