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Managing Human Resources, 20th Edition

Scott Snell, Shad Morris

  • Copyright 2026
  • {{checkPublicationMessage('Published', '2025-03-19T00:00:00+0000')}}
Starting At £45.00 See pricing and ISBN options
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Managing Human Resources 20th Edition by Scott Snell/Shad Morris
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Overview

Demonstrate how today's organizations can strengthen their competitive advantage and build on a foundation of current research and strategic theory with Snell/Morris’ MANAGING HUMAN RESOURCES, 20th Edition. This practical framework focuses on HR issues and practices, examining the impact of social, technological and economic change. Over 500 examples from real organizations illustrate key points, while cases connect concepts to practice. Updates demonstrate how HR impacts individuals and organizations, spotlighting the latest developments and trends such as the impact of AI and data analytics, hybrid and remote work, social media and concerns of employee well-being and mental health. Hands-on applications offer practical suggestions and tips as students learn to think like managers. MindTap digital resources further strengthen HR skills and understanding.

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Meet the Authors

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Scott Snell

Dr. Scott Snell is the Frank Sands, Sr. Chair in Business Administration and former senior associate dean for executive education at the University of Virginia’s Darden Graduate School of Business. Dr. Snell teaches courses in strategic and HR management and works internationally with senior executives to help their companies align strategy, organizational capability and investments in talent. His research has been published in a number of top journals. In addition to this text, he has written STRATEGIC EXECUTION: DRIVING BREAKTHROUGH PERFORMANCE IN BUSINESS and MANAGEMENT: LEADING AND COLLABORATING IN A COMPETITIVE WORLD. Dr. Snell currently serves on the board of directors for the Society for Human Resource Management (SHRM). He has also served on the boards of the Strategic Management Society’s Human Capital Group, HRPS, the SHRM Foundation, the Academy of Management’s HR Division, the Academy of Management Journal and the Academy of Management Review. Prior to joining the Darden faculty, Dr. Snell was professor and director of executive education at Cornell University’s Center for Advanced Human Resource Studies and a professor of management in the Smeal College of Business at Pennsylvania State University. Dr. Snell received his B.A. from Miami University and his M.B.A. and Ph.D. in business from Michigan State University.

Shad Morris

Dr. Shad Morris is the William F. Edwards Distinguished Fellow and professor of management at the Marriott School of Business at Brigham Young University. He teaches courses in areas of human resources management and international business. Prior to joining the Marriott School, Dr. Morris was an assistant professor of management and human resources at The Ohio State University. He has also held appointments at the Sloan School of Management at MIT, Copenhagen Business School in Denmark, China Europe International Business School (CEIBS) in China, Indian School of Business in India and SKK Graduate School of Business in South Korea. Dr. Morris' research focuses on strategic human resource management in a global environment. His research has been published in a number of top journals. He has worked for the World Bank, Management Systems International and Alcoa. Dr. Morris has consulted with numerous companies on their HR and knowledge practices. He is the recipient of the International HRM Scholarly Research Award from the Academy of Management and has been a faculty fellow at Cambridge University’s Centre for International Human Resource Management. In addition, Dr. Morris was an associate editor at the Academy of Management Review and serves on the board of the International Journal of Human Resources Management. Dr. Morris received a B.S. in psychology and a master's degree in organizational behavior from Brigham Young University. He also received his Ph.D. in human resources management from Cornell University.

What's New

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  • New End-of-Chapter Cases are included and have replaced eight cases with new ones (Spotify, Medtronic, Walmart, and Microsoft). All other cases have been updated to cover digital nomads, hybrid work, quiet vacationing, cyber security and worker immigration.
  • Explore the impact of AI on work and management, analyze opportunities and challenges to different industries and understand how AI transforms organizations and the nature of work.
  • Discussions delve into the changes in hybrid and remote work, analyzing how these new working arrangements are reshaping workforce management and organizational structures.
  • Gain insights into recent Supreme Court rulings on discrimination, examining their impact on hiring practices and workplace policies. Understand the significance of these rulings for organizations.
  • Updated statistics offer a comprehensive overview of contemporary employment trends, labor practices and the legal landscape related to human resources.
  • Real-world HR examples have been refreshed to illustrate core HR principles and practices, helping to enhance student understanding and application in HR scenarios.

Features

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  • Expanded coverage of critical HR issues explores AI, diversity, remote work, HR analytics and automation, mental health, immigration and H1B visas, labor issues and more.
  • Real-world HR insights demonstrate how organizations tackle HR issues with in-depth coverage of strategies, policies and effectiveness of HR functions.
  • Comprehensive instructor support: This title has an extensive supplement package with chapter overviews, discussion material, exercises, and dedicated appendices for new instructors.
  • CENGAGE LEARNING TESTING PROVIDES A RELIABLE, TIME-SAVING OPTION FOR TESTING. This flexible onine testing system, powered by Cognero, allows you to author, edit and manage test bank content. You can create multiple test versions in an instant and deliver tests from your LMS, your classroom, or any other location. Each test bank chapter contains more than 100 questions, all tagged by learning objective, AACSB standards and Bloom’s taxonomy.
  • PROVEN APPLICATIONS AND EXAMPLES CLEARLY DEMONSTRATE HOW TO APPLY TODAY'S MOST CURRENT HR PRACTICES. Timely examples and special learning features, including "how-to" tips, focus on real, memorable examples from actual organizations that clearly demonstrate how businesses and managers perform HR functions. These real-world illustrations address both small business and international topics.
  • UNMATCHED ACCURACY EXAMINES SPECIFIC DETAILS AND CHALLENGES IN IN TODAY'S WORK ENVIRONMENT. Students see how HR specialists work in partnership with line managers and team directors. Current coverage also explores how today's most effective managers incorporate HR policy into regular interactions with employees.
  • COMPREHENSIVE END-OF-TEXT CASES PORTRAY THE MOST CURRENT ISSUES AND CHALLENGES IN HRM. You can use these engaging cases to hone your students' skills in applying the principles they've learned. In addition, case studies within each chapter delve into current HRM issues in real business settings to encourage students to critically analyze possible solutions.

Table of Contents

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PART I: HUMAN RESOURCES MANAGEMENT IN PERSPECTIVE.
1. The Rewards and Challenges of Human Resources Management.
2. Strategy and Human Resources Planning.
PART II: MEETING HUMAN RESOURCES REQUIREMENTS.
3. Equal Employment Opportunity and Human Resources Management.
4. Job Analysis and Job Design.
PART III: DEVELOPING EFFECTIVENESS IN HUMAN RESOURCES.
5. Expanding the Talent Pool: Recruitment and Careers.
6. Employee Selection.
7. Learning and Development.
8. Performance Management.
PART IV: IMPLEMENTING COMPENSATION AND SECURITY.
9. Managing Compensation.
10. Pay-for-Performance: Incentive Rewards.
11. Employee Benefits.
12. Promoting Safety and Health.
PART V: ENHANCING EMPLOYEE-MANAGEMENT RELATIONS.
13. Employees Rights and Discipline.
14. The Dynamics of Labor Relations.
PART VI: EXPANDING HUMAN RESOURCES MANAGEMENT HORIZONS.
15. International Human Resources Management.
16. Implementing HR Strategy: High-Performance Work Systems.
Integrative Cases.
Glossary.
Name Index.
Organization Index.
Subject Index.

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MindTap Options

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MindTap
Each MindTap product offers the full, mobile-ready textbook combined with superior and proven learning tools at one affordable price. Students who purchase digital access can add a print option at any time when a print option is available for their course.

This Cengage solution can be seamlessly integrated into most Learning Management Systems (Blackboard, Brightspace by D2L, Canvas, Moodle, and more) but does require a different ISBN for access codes. Please work with your Cengage Learning Consultant to ensure the proper course set up and ordering information. For additional information, please visit the LMS Integration site.

Standalone Digital Access — Ultimate Value

Recommended and most popular

  • ISBN-10: 8214048117
  • ISBN-13: 9798214048116
  • RETAIL £45.00
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Textbook Only Options

Traditional eBook and Print Options

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  • ISBN-10: 8214043077
  • ISBN-13: 9798214043074
  • RETAIL £51.50

  • ISBN-10: 821404295X
  • ISBN-13: 9798214042954
  • RETAIL £188.00
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Supplements

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Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.

FOR STUDENTS

International MindTap Instant Access for Snell/Morris' Managing Human Resources

ISBN: 9798214048116
International MindTap Instant Access for Snell/Morris' Managing Human Resources, 20th Edition, is the digital learning solution that powers students from memorization to mastery. It gives you complete control of your course to provide engaging content, challenge every individual and build their confidence. Empower students to accelerate their progress with MindTap. MindTap: Powered by You. MindTap gives you complete ownership of your content and learning experience. Customize the interactive syllabi, emphasize the most important topics and add your own material or notes in the eBook. All online text media materials accessible through this access code are available in EMEA, Latin America, Asia and India only.