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Organizational Communication: Approaches and Processes, 7th Edition

Katherine Miller, Joshua Barbour

Copyright 2015
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Organizational Communication: Approaches and Processes 7th Edition by Katherine Miller/Joshua Barbour

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Overview
Meet the Authors
What's New
Features
Table of Contents
Pricing

Overview

ORGANIZATIONAL COMMUNICATION: APPROACHES AND PROCESSES presents organizational communication from both a communication and managerial perspective. Professor Miller's clear writing style and consistent use of examples and case studies result in a text that undergraduate students will find easy to understand.

Meet the Authors

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Katherine Miller

Dr. Katherine Miller, an expert in both organizational and health communication, received bachelor's and master's degrees from Michigan State University, and a doctorate from the Annenberg School of Communication at the University of Southern California. During her 30-year academic career, she served on the faculties of Michigan State University, the University of Kansas, Arizona State University and Texas A&M University. She has written three books and more than 60 journal articles and book chapters. Kathy now works as an independent writer and editor and, with her daughter, runs Hyperbole Bookstore, an independent bookstore in College Station, Texas.

Joshua Barbour

Dr. Joshua B. Barbour studies practitioners' strategic and macromorphic efforts to navigate and remake organizational and institutional structures. He received a bachelor's degree from The George Washington University and a master's degree and doctorate from the University of Illinois at Urbana-Champaign. In twenty-five years in the academy, he has held faculty positions at the University of Illinois at Chicago, Texas A&M University and the University of Texas at Austin, and he has authored over fifty articles, book chapters and other publications. He is currently a professor at the University of Illinois at Urbana-Champaign. He lives in Champaign, IL with his partner, Jennifer, and his children, Henry and Hazel.

What's New

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Seven new “Spotlights on Scholarship” – Chapters 2, 4, 5, 7, 8, 9, and 14.
Three new Case Studies – Chapters 8, 12, and 13.
Totally New Chapter Five – “Constitutive and Discursive Approaches” This new chapter will consider the move in organizational communication scholarship toward emphasis on discourse processes and on the ways organizations are constituted through communication.

Features

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Restructured Chapter Four – “Systems and Cultural Approaches” This chapter will combine the old Chapters Four and Five into a single chapter that highlights the metaphors that dominated organizational communication during the last several decades of the 20th century.
Restructured Chapter Six – “Critical and Feminist Approaches” This chapter will be revised to place more emphasis on feminist approaches to the study of organizational communication.
Restructured Chapter Nine – “Knowledge and Decision Processes” This chapter will be revised to move beyond “decision making” to a consideration of knowledge management processes.
Updating literature throughout with particular attention given to the quickly changing areas of Technology (Chapter 13) and Diversity (Chapter 12).

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Brief Contents.
Preface.
1. The Challenge of Organizational Communication.
2. Classical Approaches.
3. Human Relations and Human Resources Approaches.
4. Systems Approaches.
5. Cultural Approaches.
6. Critical Approaches.
7. Socialization Processes.
8. Decision-Making Processes.
9. Conflict Management Processes.
10. Organizational Change and Leadership Processes.
11. Processes of Emotion in the Workplace.
12. Organizational Diversity Processes.
13. Technological.
14. The Changing Landscape of Organizations.
References.
Name Index.
Subject Index.