How are you accessing your course?

Your instructor will tell you which Cengage product you're using (such as MindTap, WebAssign, OWLv2, or CNOWv2) and how you'll be accessing it.  

Examples: Canvas, Blackboard, Brightspace, Moodle, or other institutional platforms. 

Follow these steps: 

  1. Sign in to your institution's LMS or VLE 

  1. Open your course 

  1. Select the Cengage course or assignment link 

  1. Sign in to your Cengage account, or create one if prompted 

Need to purchase access? 

If your institution has not already provided your course materials, follow the purchase instructions in your LMS/VLE or from your instructor. Once you've signed in, you'll see a Buy Now option if purchase is required. 

Can't find the Cengage link? 

Contact: 

  • your instructor  

  • your institution's LMS or VLE support team 

 

Follow these steps: 

  1. Use the course link or course key provided by your instructor 

  1. Sign in to your Cengage account, or create one if prompted 

  1. Join your course 

Haven't received a course link or course key? 

Contact your instructor before registering or purchasing course materials. 

Need to purchase access? 

If your institution has not already provided your course materials, follow the purchase instructions after signing in. You'll see a Buy Now option from your course home page if purchase is required. 

Purchase your course materials

If your institution has not already provided your course materials, you can purchase eligible Cengage eBooks and digital products through your campus bookstore or your regional Cengage website. 

After signing into your Cengage account and joining your course, select Buy Now to purchase the required materials.

We're here to help

If you can't: 

  • sign in to your LMS
  • find your course
  • find your course link or course key

→ Contact your instructor or your institution's support team. 

 

If you need help with: 

  • your Cengage account
  • signing in to Cengage
  • course access
  • digital materials

Contact Cengage Support.

 

Before contacting support, have this ready: 

  • Institution name
  • Course name
  • Cengage product (MindTap, WebAssign, etc.)
  • Any error message you received

This small checklist can significantly reduce support time.